What to Expect?

Laying the Foundation for Total Health

Chiropractic care is like building a house – certain things have to happen in a particular sequence in order for everything to stand strong and work correctly. When building a house, if you tried to put up your walls before you had a solid foundation, your walls would be weak and eventually collapse. If you tried to put on your roof before the walls were ready, you would run into the same problem. The same is true for your body. Your body, which has to go through a particular plan of care in order to repair itself correctly and fully.

There are three general phases of chiropractic care:

Phase 1: Relief Care

If you are in pain when you come into our office, the first objective is to help you feel better.
Depending on the severity of your problem, it is typical to need treatments two or three times
per week for four to 12 weeks.

Phase 2: Corrective Care

During the corrective care phase, muscles and other tissues are allowed to heal more completely, thereby helping prevent injury. It is typical to need care four to eight times per month for six to 24 months, depending on your overall health and the severity of your problem.

Phase 3: Wellness Care

Once your body has fully healed, it is important to come in for periodic adjustments to avoid problems in the future. Usually, this only requires a quick visit to the chiropractor one to four times per month, based on your lifestyle and goals.

Your First Visit

Patient Forms

Upon entering our office, our receptionist will welcome you as a member of our family. We will request that you complete our patient forms located in the New Patient Center. This paperwork provides us with your health history and information on your condition.


Next, you will have a consultation with Dr. Michael Pontarelli to discuss your health-related problems, concerns, and potential treatment options. This initial visit is designed so that he can learn more about you, your condition, and expectations to determine how chiropractic care can meet your goals.


After your consultation, Dr. Michael Pontarelli will perform a complete chiropractic examination testing your reflexes and flexibility. Other standard neurological, orthopedic, postural, and physical tests will be performed as well. However, nothing will be done in our office without your consent.

X-Ray Studies

Depending on your specific conditions, we may recommend you to take x-rays or advanced imagine. These studie help us develop the most effective treatment plan for you, and alert us to any serious spinal conditions. Most people are amazed once they see their X-rays up close. In some cases, they can even identify their misalignments and degeneration themselves.

Report of Findings

Once the information is collected and examinations are performed, Dr. Pontarelli will give you a detailed report of all findings and answer any questions including:

  1.  How can you help me?
  2.  How often do I need to come in?
  3.  What will my treatment cost?

After reviewing your health history and goals, and examining your spine and X-rays, Dr. Pontarelli will discuss recommendations and suggest other specialists if your condition warrants it.


At the conclusion of this initial appointment, you can choose to have your first treatment. This may include spinal adjustments, physical therapy, and/or soft tissue massage. Treatment is interactive, so you can express concerns about the different styles of treatment anytime.

Wellness Program

Prior to leaving, the doctor will suggest a wellness program to accompany your treatment regime. If you are in pain when you first come into our office, this may include: ice or heat application instructions, certain activities or positions to avoid, and at-home exercises and/or stretches. If you desire, our wellness team will work with you also to create healthy habits and routines to fit for your lifestyle. Every person is unique, therefore everyone requires a customized wellness plan. The purpose of our wellness program is for you to achieve good spinal alignment, have a healthy diet, exercise, and maintain a positive mental state.

Business Hours


11:00 am – 7:00 pm


9:00 am – 7:00 pm


1:00 pm – 7:00 pm


9:00 am – 7:00 pm


9:00 am – 6:00 pm


9:00 am – 2:00 pm



Windy City Wellness Info

Phone Number

Located at

1811 W. North Ave. Ste 202 in Chicago

Online Forms

Health Resources

Payment Options

If you have any questions at any time, please don’t hesitate to contact our Chicago chiropractic office at


Schedule an Appointment Today

There’s no reason you need to go through life with chronic pain and discomfort for any cause.

Make an appointment at Windy City Wellness.
Explain your symptoms, and we’ll listen attentively, diagnose your condition, and offer a treatment plan if one is appropriate. We proudly provide services in the Bucktown, Wicker Park, Lincoln Park, and Logan Square areas of Chicago, IL.

Simply call us at (773) 235-7878,
Or, for your ultimate convenience, submit an appointment request online.

Get in Touch

Ready to make an appointment?
Use this form to request an appointment with us. While we will do our best to accommodate your requested day and time, please note, your appointment is not fully booked until you get a confirmation from us!